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Nathan Thompson from Mecca Property Management: Over Seven Years of Experience with Smart Rain

Conservation
Nathan Thompson from Mecca Property Management shares his extensive experience of over seven years with Smart Rain.
Nathan Thompson, Mecca Property Management
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We are a third-party commercial and residential management company, managing about two million square feet of commercial office, industrial, retail, and multi-family properties. We were struggling with having our irrigation systems running while it was raining outside, leading to lots of leaks that turned into major ponding in parking lots. These challenges made it difficult to manage costs and ensure we were sustainable and conscious about our most precious resource, water.

Initially, our company was on board with the technology, thought process, and overall mission and goals of Smart Rain, but it took some time to get our clients on board with the cost associated with it. Smart Rain did a great job partnering with us to achieve savings, allowing us to show our clients the benefits. They also worked with local water districts to help us receive rebates to offset those costs, resulting in zero out-of-pocket expenses. Over the next several years, we saw savings of 20 to 30 percent in our overall water usage.

My experience with Smart Rain has always felt like a partnership. I felt like I had a strategic group of individuals as part of my team. Anytime there was a problem or challenge, they would jump right in to solve it. This commitment to going the extra mile to ensure satisfaction is crucial in a partnership.

One of my favorite features is the ability to control the irrigation system in real time while walking a property. There's nothing worse than wasting time running into a building to turn on a zone and then running back out into the landscape. The mobile app allows me to control zones and see exactly what's going on in real time.

I would highly recommend Smart Rain. With seven years of experience with this technology and seeing how it has evolved, I believe it's crucial for our industry in controlling costs and protecting our most important resource. Smart Rain is highly focused on this and cares about both the environment and their clients, helping us save money and improve profitability.