Frequently Asked Questions

A SmartController is an advanced irrigation controller designed to optimize watering schedules automatically. By monitoring specific landscape conditions such as temperature, rainfall, wind, slope, plant type, soil type, and soil moisture, it ensures efficient water usage. This technology not only promotes plant health but also delivers significant cost savings and supports sustainability goals, making it a strategic investment for your company's long-term financial health.

No, using a SmartController will not choke your plants. In fact, Smart Rain's SmartController is designed to enhance plant health and growth by delivering the optimal amount of water directly to the plant roots. By automatically adjusting irrigation schedules based on real-time environmental conditions such as temperature, soil moisture, and rainfall, it ensures precise water management. This prevents both overwatering and underwatering, which are common causes of landscape degradation. By maintaining proper soil moisture levels, the SmartController supports a thriving and sustainable environment, ultimately contributing to the long-term vitality of your landscape and aligning with your company's efficiency and sustainability goals.

Smart Rain SmartControllers are engineered for durability, with an impressive lifespan of up to 15 years. Additionally, they come with a lifetime warranty, providing complimentary upgrades to ensure your SmartController remains at the cutting edge of irrigation technology. This long-term reliability and continuous innovation support your company's efficiency and sustainability goals, making it a sound investment for the future.

Yes, the SmartController is designed for ease of use. It features an intuitive touchscreen interface and user-friendly software, ensuring that your team can easily manage and optimize irrigation schedules from anywhere. The system's cutting-edge technology guarantees longevity and adaptability to new advancements. Additionally, you will benefit from dedicated support from an account manager and unlimited assistance, ensuring you have all the help you need.

No, the SmartController does not require WiFi. Instead, it utilizes cellular networks, which are generally more stable and dependable, especially in various locations. This ensures consistent and reliable connectivity for your irrigation system, minimizing potential disruptions and enhancing overall operational efficiency. By leveraging cellular networks, the SmartController supports your company's strategic goals of reliability and efficiency.

The SmartApp is the software component of Smart Rain technology, accessible via web browser or mobile device. It is designed to be user-friendly, enabling operators to manage all aspects of irrigation remotely. With the SmartApp, you can control schedules, monitor when cycles are skipped due to weather, and receive real-time reporting. Additionally, the SmartApp provides detailed data insights and analytics, helping you make informed decisions to optimize water usage and reduce costs. The ability to generate comprehensive reports makes it a valuable tool for strategic planning and operational management.

These reports provide a complete overview of your irrigation system’s performance, helping to optimize water usage, reduce costs, and maintain a healthy landscape. They support your company's efficiency and sustainability goals, making informed decisions easier.

No, there is no limit on the number of users per account. The SmartApp allows for unlimited users and offers straightforward user management, simplifying the process of granting or revoking access. Each user can access the SmartApp on any smart device or computer using their individual login credentials. This flexibility ensures that your entire team can efficiently manage and monitor the irrigation system, at their given access level, without worrying about a license expense per person.

Yes. There are 4 default roles of Admin, Manager, Tech, and Contractor. If you need a different role that does not fit within one of the default parameters, you can create your own.

To detect leaks, additional hardware is required. Ensure you have the correct hardware already installed or include it in your proposal. Smart Rain can connect to a flow sensor and master valve. The flow sensor continuously monitors water flow within the irrigation system. If it detects an abnormal flow rate, indicating a potential leak, it sends an alert to the system. The master valve can then automatically shut off the water supply to prevent property damage. This proactive approach ensures leaks are identified and addressed promptly, minimizing water waste and protecting your property.

Yes, Smart Rain can integrate with your existing infrastructure. Our system is designed to be highly adaptable and compatible with a wide range of irrigation setups. By leveraging advanced technology, Smart Rain ensures seamless integration with your current equipment, minimizing disruption and maximizing efficiency. Additionally, Smart Rain offers an open API, allowing you to call reports into your analytical platforms. This compatibility enables you to enhance your irrigation management without the need for extensive modifications or replacements.

The benefits can vary based on the size of your operation, existing practices, climate, regulations, and controller features, but smart irrigation often results in substantial long-term savings. By integrating Smart Rain, your company can achieve greater efficiency and sustainability.

For further details pertaining to the lifetime warranty, including specific hardware components and services covered, please refer to your agreement or contact your account manager.

These guarantees are designed to enhance your Smart Rain experience, ensuring reliability, efficiency, and peace of mind.

The average return on investment (ROI) for Smart Rain is approximately 15 months. However, we've seen some clients achieve an ROI within as little as 6 months. The benefits extend beyond just cost savings on water utility bills. Our clients also experience an average 27% reduction in labor costs due to fewer calls to landscapers for site visits. This combination of savings and efficiency improvements makes Smart Rain a valuable investment for your company.

This annual investment not only ensures the optimal performance of your Smart Rain system but also enhances your company’s efficiency, empowering you to save money.

Yes! Many cities, counties, and states offer rebates for smart irrigation controllers. Upon request, Smart Rain can assist you in identifying available rebates in your area.

No. The Smart Rain SmartController easily replaces your old irrigation controller.

No, the installation of Smart Rain is designed to be minimally intrusive. Our team collaborates closely with yours to ensure a swift and efficient installation process, allowing your system to be up and running immediately with minimal disruption to your operations.

The optimal time to install a SmartController is when the irrigation water source is active. This ensures that the system can be tested and configured properly. Ideally, installation should be scheduled during the growing season when irrigation is regularly needed, allowing for immediate benefits and adjustments. However, as long as the water source is available, installation can be done at any time to suit your schedule and operational needs.

By partnering with Smart Rain, you can be confident that your team will receive the training and support necessary to maximize the benefits of our smart irrigation solutions.

Smart Rain is a technology company focused on empowering your team with the tools and knowledge to effectively manage your irrigation system to save money and conserve water. While we do not provide remote water management services, we are committed to training your employees and contractors on how to use the system efficiently. Users of Smart Rain can access detailed performance reports based on their access level, allowing them to monitor and optimize irrigation performance. Our system is designed to provide you with the data and insights needed to make informed decisions and achieve your sustainability goals.

Yes, Smart Rain offers an open API that allows for seamless integration with your existing systems. Our API is designed to provide flexibility and ease of use, enabling you to connect Smart Rain with other software and platforms you use for managing your operations. This integration capability ensures that you can leverage the full potential of Smart Rain while maintaining a cohesive and efficient workflow across your organization.